Put Me In Coach: Defining Team Roles
& Process
By Mary E. Costello © February 2007
Independent Consultant
www.CreativeEdgeConsulting.org
For those of you that are not big fans of
basketball or do not fully understand the game, I apologize for the following
analogy and hope you can understand the concept of what I am trying to say.
On a team, everyone has a role to play. The “Point Guard” is the one you see
“bringing the ball down the court.” This
member of the team runs the plays and controls much of the action, whether that
is changing the momentum of the game by either slowing down or speeding up the
pace, holding the ball when necessary—without movement, temporarily—and calming
the other players down on occasion. This
player organizes the team on the court.
The Point Guard is often times one of the
shortest but quickest of players, and the best ones are not easily
rattled. Typically the most talented
ball-handler, this person is able to dribble past “traps” that they encounter
as the game becomes more heated and more pressure is applied. Surely, although most players want the ball and love to be a part of
scoring, it would not behoove a team to have everyone equally share this
responsibility to place the group, as a unit, in solid scoring position. Not everyone dribbles well—or as well. Instead, the others need to get in position
to contribute in their own, designated, way.
They need to move and get open for a pass …or prepare for what happens
after the shot takes place.
The “Center” should be planted “under the
basket,” moving in and out of “the key,” preparing for, what we hope to be, an
easy feed. If challenged by the opposition,
we know we can count on them to apply their height and muscle in response. And, if the first shot attempt fails, we also
rely on them to fight for a rebound “under the boards” to give us a second
scoring opportunity.
The other Guard and the two “Forwards” have
their designated jobs as well, along with, typically, territories they cover on
the court. When traffic “in the paint”
(under the basket, for you non-sports folks) becomes congested, we pop the ball
to a Forward or Guard on the outside for the beautiful long-shot, the
3-pointer.
Of course, there is also the important role
of the coach…in addition to the contributions from the crowd. All this adds to the excitement of the game
and a well-oiled machine is simply poetry in motion.
Just like in sports, positions in non-profit
operations are assigned based on strengths and other attributes. Or, at least
they should be. Chaos is the result when
people do not understand the game or their role within it. This is especially true during the start-up
phase when Board members are more active in program development—a time before
paid staff join the ranks and assume that leadership.
If everyone tries to be the ball-handler, the
process breaks down. Same thing happens
if everyone wants to run a different play.
That is why, at least in basketball, you have a coach—the absolute rule
for all things related to strategy. The point
guard is then the coach’s general, implementing the well thought-out plan, or a
quickly modified one, on the court.
To begin, no team can be effective without
practice and defining the structural rules for working together. Studying the challenges that are anticipated,
beforehand, such as the opposing team, leads to your game-plan. Going into the game without one is a mistake,
as an unorganized team is a losing team.
Applied to the non-profit realm, progress and
success are compromised when no one will take the lead or when all insist they
hold that role. What I suggest to new
non-profits as they start out is that they, together, determine their
vision. Commit to it. That is their first goal—an agreement to play
on the same team and strive toward the common end result.
Even within an overall framework of what
makes a team most effective, there are individual means for achieving
outcomes. The game is made up of a
series of “plays” that designate, at any given time or circumstance, who does …what,
where, and when. Correlating this to non-profit work, every project needs a distinct
game-plan (goals and objectives) and a series of individual plays
(activities/tasks) that, in small steps, help us to successfully accomplish our
aims.
Through practice and team meetings, in
addition to honestly evaluating reasons for past losses or turnovers,
modifications to the strategy may occur.
This is perfectly okay, understanding that some people would be more
valuable serving as a Forward than as a Point Guard. Some may even need to sit the bench, coming
into the game when others need a breather.
This role is important, too, offering new energy and dynamics when the
current strategy is not working. And, on
occasion, a Board may collectively discover that basketball is not the game for
one or more Board members. Those folks
should be encouraged to find another sport or interest that better suits their talents
and passions—in other words, sometimes a player needs to be cut.
As a Board member, are you a coach, a Point
Guard, a Guard, a Forward or a Center?
Are you a second-string player or just a devoted fan that cheers from
the stands? Are you the team manager or
water boy/girl? Are you in the
band? Do you serve as commentator or
work the time clock? Maybe you are a
cheerleader or the “ref.”
Develop and use your game-plan. Play your part. Win.
About The Author: Mary
E. Costello holds a BA degree
in Social Work from The Catholic University of America in Washington, DC. She is a former Social Work Administrator who
specialized in the management of complex human services programs and leading
new projects creation. Forming Creative
Edge Consulting in February of 2005, she now is the “resident expert”
on grant writing and non-profit program development issues on the Boys
Project website, a sponsored project of the University of Alaska/Fairbanks. She serves clients throughout the United States,
including both community based programs and those of national scope, such
as the Boys Project, the Aaron Meyer Foundation, and the Chris
Farley Foundation. Programmatic
and grant related questions or inquiries regarding her professional line of
services may be directed to MaryCostello@CreativeEdgeConsulting.org. Mary will attempt to answer all general
questions from the public but cannot guarantee a personal response, dependent
on volume of requests at any given time.
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